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We are currently very busy and your order will take around working days to be with you. We apologise for this extended delivery time and we are working very hard to get your order to you earlier than promised. Deliveries take place between 8am - 6pm, Monday to Friday only. Bank holidays and weekends are excluded from delivery times. If you order on a Friday after 4pm, Saturday or Sunday, you will receive your order the following Tuesday.

Our Next Day delivery service is currently available to UK mainland postcodes only. Our Saturday delivery service is currently available to UK mainland postcodes only. For a full list of exclusions, please click here. We deliver to over 70 countries worldwide please click here to see all countries, delivery timescales and prices. Orders outside of the UK may be subject to import duties and taxes.

These are levied when the delivery reaches its specific destination and you will be responsible for the payment of any such duties and taxes. Standard and Express delivery options available from most of our sellers please review the options available for your bag at checkout. Delivery times will vary by seller and item. Please check the delivery tab on the product page for more details. For more information, please see our Delivery FAQs here. If you would prefer to speak to someone please email us at joulesteam joules.

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No7 all year round gifts. Sorry, we're unable to find stores near that location. Please try again or use a different postcode or place name. Received some items but not others? Don't worry! We're sending out individual items as soon as we can so you can get them quicker. All of your order will still arrive on or before your expected delivery date. Whilst we are extremely busy, please contact our customer care team on or use our virtual assistant. We will do our very best to help you.

You can track each parcel separately using the virtual assistant available on the website displayed in the bottom right hand side of this web page. Ask the virtual assistant 'where is my order? You can find your order number on your despatch email, or by logging into your account and viewing your order history.

The name of the delivery company will appear in the 'parcel information' section. See below for details on how to track each one:. Your order may be despatched in more than one parcel and arrive at different times and on different days so please remember to track each one separately.

You are unable to track these until they arrive in store. If you have provided a mobile number with your order you will receive a text when they are available for collection.

We deliver to virtually all addresses within the UK. We also offer a collect from store service in selected stores in the UK. When will I get my order? How will I know my items are on their way? Incomplete order: When will the rest arrive? Missed delivery: what happens next? Can I change delivery details after my order is placed? Changing a Nominated Day delivery date: How do I do it? Can large items be delivered to my room of choice?

Is international delivery available? How is my M2M order delivered and fitted? Furniture and large items are excluded. Estimated delivery dates are shown on individual product pages and during checkout. Our delivery estimates don't apply to remote areas. Scroll down to see if this will affect you, and how long your delivery will take. Deliveries take place between 7am and 8pm, Monday to Saturday. Order in time for Christmas Please note, the last order date for standard delivery before Christmas is Monday 20th December Orders placed between 8pm Thursday and 8pm Friday will be delivered the following Monday.

Orders placed after 8pm Friday will be delivered the following Tuesday. Only available on eligible items, so please check individual product pages. We're sorry, but we can't offer our express option for remote areas. Scroll down to see if this will affect you. Order in time for Christmas Please note, the last order date for express delivery before Christmas is Wednesday 22nd December Royal Mail working days some remote areas excluded - please scroll down to see exclusions.

We deliver between 7am and 8pm, Monday to Saturday. When you check out we'll provide an estimated delivery for your entire order. Please provide your mobile phone number. Not only are they handy if we need to get in touch with you, but some of our couriers will use it to text you a 4-hour time slot on the day of your delivery, so you'll be able to plan your day better.

If you have other items in your basket that display a delivery lead-time they will be delivered separately. This is because the items will be dispatched from different warehouses. If you live in a remote area, we will not allow you to select a delivery day of your choice on our website. Instead you will see a delivery lead-time in the checkout. The earliest available date will be within the delivery lead-time shown in checkout. For a list of postcodes in remote areas, please scroll down.

This means that if you would like them to, our 2 person teams will be able to bring large delivery items inside your home and to any room. Order in time for Christmas Please note, the last order date for furniture and large item delivery before Christmas is Friday 17th December Orders placed after am between Sunday and Thursday will be processed the next working day.

Orders placed on a Friday, Saturday or Sunday will be processed on a Monday. This table should help you calculate a delivery lead time: Order day: Monday before



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